lwvmobile (August 10th, 2008 @ 9:27 pm)

What a bunch of idiots. There is a reason they are working in some retail chain's consumer repair department and not either for themselves or a real IT department. They don't know what they are doing. I always check the BIOS first to see if it detects the hard drive and that the IDE or Sata Connection is active and then check the boot order in BIOS to make sure the hard drive is in the list. Then I'll open it up and take a look at the connections and run a diag on the drive to insure its good.

Jay9928 (August 10th, 2008 @ 12:03 pm)

Whenever I have a PC problem that I am unsure of (I know a few things), I just go to my IT specialist 20+ years experience.

friendlycomp1 (July 25th, 2008 @ 10:54 am)

That sounds terrible! Why call a GEEK when you can call a FRIEND! Our on-site mobile service is #1 in the nation for mobile computer repair.

NerdsKrew (July 4th, 2008 @ 9:01 pm)

lol fuck man i install a operating system everyday lol they charge OMG 64$ JUST TO TELL YOU WAT THE FUCK IS WRONG WITH IT? AND IT MAY NOT BE RIGHT , AND THEY CHARGE 32 DOLLARS FOR INSTALLATION FEE? AND A 120$ FOR THE OPERATING SYSTEM? THEY USE THE SAME DISK LOL. I INSTALL XP OS EVERYDAY ON THE COMPUTERS AT MY HOUSE THAT BREAK OR U KNO HAVE SOMETHING GO WRONG..... THEY ARE GREEDY DICK HEADS MAN

ChristopherLucky (May 28th, 2008 @ 4:04 pm)

You would think that this would be the first place to check. All this guy did was tweak a setting under the boot tab in the bios. heck I am 13, and know more about fixing this stuff. What a shame. I must say Micro Center certainly has had the best service yet. I was able to ask one of the employees his recommendations when my optical drive in my computer was not working correctly. His suggestion clear CMOS which I did and works like a charm now.

moecage (May 24th, 2008 @ 1:28 pm)

he said screen of blue death

bri13615 (May 24th, 2008 @ 10:14 am)

I manage a small repair shop, I agree with the comment below, I probably would say to the cust well it looks like a bad drive. However I would run a test on the drive later just to be sure. I don't want the customer to spend money on parts they don't need, nor do I want a customer to think I'm being dishonest.

nighthawk663 (May 10th, 2008 @ 6:36 pm)

Honestly, it's kinda a nasty glitch that the station played on them. Yes, it's an easy fix, but it's one that's also easy to overlook. Very few people accidentally even get into their BIOS, much less change the boot disk (which is, I assume, what he did.) Simply based on how many times things go wrong, a hard drive failure is more probable then BIOS misconfig, if you assume the BIOS hasn't been tampered with. And hard drive failure is a very reasonable cause for "Operating system not found."

xxtrustxx (April 7th, 2008 @ 11:27 pm)

I find this ridiculous, that such a simple mistake was over seen. Then again, those workers are not paid enough nor are they trained properly. I work part time for circuit city, am not a tech, am a sales man. I know my tech to an extend, and i do see some sloppiness in terms of knowledge and understanding computers. But it all makes sense because they hire anyone wanting the job, even people who don't like tech as much as others.Of course am over simplifying because their are some who love tech.

easydave007 (April 2nd, 2008 @ 6:39 pm)

It sure pays to learn the basics of the gadgets we use these days! being a little computer illiterate can be costly!

DybbukAdonai (March 18th, 2008 @ 10:32 pm)

BestBuy and Circuit City are money rackets. They hire kids to do the work and ALWAYS act like you seen in the video. You will never get out of there without paying extra fees. Scum bags, its worse then taking your car to a repair shop.